Technical Support

The ZONARE Service team is ready to offer you expert support and deliver strong commitment to maintaining your system's uptime. ZONARE offers a broad range of service solutions that meet your needs.

To report a problem, call 1.877.913.9663 press 1 for Technical Support or email techsupport@zonare.com with the following information:

  • Hospital Name
  • Hospital Address
  • Your Name
  • Your contact information
  • Serial number of Scan Engine
  • Serial number of equipment (if not Scan Engine issue)
  • Description of problem

North America & Asia

Technical Support Hours

Monday-Friday
5:00am - 5:00pm Pacific Time Zone, excluding holidays

After hours on-call technical support is also available
1.877.913.9663
1.650.316.3199
techsupport@zonare.com

Europe

Technical Support Hours

Monday-Friday
8:00 - 17:00 CET / Central Europe Time, excluding holidays
+49 (913) 1974-9412
service@zonare.de