Service Plans
ZONARE understands that the mission critical healthcare environment requires reliability, flexibility and quality. Our service solutions address these requirements with the most economical offerings in the industry.
ZONARE solutions provide optimal services for you and your patients and provide the maximum benefit to your bottom line.
Our service solutions maintain the highest level of uptime for your equipment. ZONARE Medical Systems is proud to offer the following features as part of our service agreements.
- Certified ZONARE replacement parts
- ZONARE Remote Services
- Technical Phone Support
- Software Upgrades
- Loaner Scan Engines
- Quick Response Time
- System onsite repair (optional)
- Scan Engine and Transducer Damage & Theft (optional)
Your facility may choose any of the following service options to maintain and enhance your investment in ZONARE ultrasound equipment. We have three standard packages to choose from:
Platinum Plus:
Complete coverage designed to guarantee your investment and clinical utility- Provides replacement parts, overnight loaner delivery
- Covers on-site service for cart repairs
- Includes free-of-charge software upgrades
- Includes accidental damage protection for both transducer(s) - Includes damage protection for all transducers - AND scan engine
- Includes theft protection for both transducer AND scan engine
Platinum:
Complete coverage designed to maximize your investment and clinical utility- Provides replacement parts, overnight loaner delivery
- Covers on-site service for cart repairs
- Includes free-of-charge software upgrades
- Includes accidental damage protection for transducer(s) - limited to one transducer per system, per year
Basic/Shared:
Combines efficiency and economy by facilitating immediate response from your technical staff, backed by support from ZONARE- Provides replacement parts, overnight loaner delivery
- Leverages in-house Biomedical/Clinical Engineering personnel to provide on site support
- Includes free-of-charge software upgrades
- Includes accidental damage protection for transducer(s) - limited to one transducer per system, per year
1.877.913.9663 | 1.650.316.3199 | techsupport@zonare.com
Platinum Plus